This video has an overview of Merseyside Maritime Museum, with a focus on access, signed in British Sign Language. It includes getting to and getting into the museum, as well as the facilities inside.
A complete access guide for Merseyside Maritime Museum and the International Slavery Museum is also available on the Disabled Go website.
There are three blue badge parking spaces in the car park on the left hand side of the road leading into the Royal Albert Dock, opposite the Dr Martin Luther King Jr Building (the former Granada Television building, previously known as the Dock Traffic Office). These are about 150 yards from the main entrance to the museum. The route from this car park to the museum entrance is paved, and involves crossing one road at a pedestrian crossing.
Another four designated blue badge spaces are available in the on-street parking on the approach road, which are slightly further away from the museum building. Charges apply for parking in both these areas.
In the museum
Work is currently taking place to replace the Museum’s lifts, continuing until September 2019.
One lift will be in operation at a time during this period. Please prioritise access for visitors who want to use the lift. For information and help please speak to a Visitor Assistant.
We apologise for any inconvenience this may cause.
- All sites have adapted toilet facilities, with the exception of the Piermaster's House.
- A Changing Places toilet is available on the second floor of the museum, adjacent to the 'Titanic and Liverpool: the untold story' gallery.
- Assistance dogs are welcome.
- Three wheelchairs are available to borrow, please ask at the information desk when you arrive.
- Sound sticks (telephones) can assist people using hearing aids in most parts of the museum, except for some features of the Battle for the Atlantic gallery.
- Seating is available in the galleries.
- Table service is available in the ground floor café and the Maritime Dining Room on the top floor.
If you would like to visit the museum and have specific access requirements for your group, please contact Joyce Parr firstname.lastname@example.org to discuss these. We offer tactile sessions for booked groups using our handling collections including All hands on deck and Customs contraband.
There are two ramped accesses (gradients 1:12 and 1:15) and a lift to all floors.
There is access to every floor but due to evacuation procedures we have to restrict the number of wheelchair users on each floor at any one time; as follows:
- Ground floor and 4th floor: 8 persons per floor
- Basement and 1st to 3rd floors: 2 persons per floor
Quaysides (when open) are accessible to wheelchair users, although uneven.
Unfortunately the museum ships, the Piermaster's House and some interactives in the Life at sea gallery on the first floor are inaccessible to wheelchair users.
Please contact the information desk on 0151 478 4499 before your visit if you have any questions about these restrictions.
Please see our welcome guides, which have photos of the museum along with useful information:
We want people living with autism to feel welcome when they visit us, and aim to make our museums and galleries more autism-friendly. Merseyside Maritime Museum has signed up to the Autism Charter, through Autism Together and the Connect to Autism scheme.
City centre services
Visitors with mobility problems may like to make use of Liverpool's Shopmobility service. You can hire equipment including manual and electric wheelchairs and electric scooters. The shop is on the third floor of Liverpool One shopping centre, close to the accessible parking bays in the Strand Street Q-Park. Equipment must be booked in advance and there is a charge. More information can be found on the Liverpool Shopmobility page of the Local Solutions website or by calling 0151 707 0877.
The Merseylink Service is a dial-a-ride service for Merseyside people with mobility problems or difficulties, who cannot use or have difficulty using public transport. The service runs from 8am to 11pm daily and can be used by members for travel anywhere in Merseyside. The service is free for members and one essential travel companion. For further information see the Merseylink Accessibility page on the Merseytravel website.
What's on - printed guides
We produce large print versions of both of our what's on publications. Our Family Guide describes our free family exhibitions, events and activities, while our Exhibitions and Events Guide has more on our wide-ranging temporary exhibitions, talks and workshops. They can be requested through our register with us page.