Access

Guide

This video, with audio, captions and signed in British Sign Language, offers an overview of Merseyside Maritime Museum, with a focus on access. It includes getting to and getting into the museum. To turn off the captions click on the CC symbol.

A complete access guide for Merseyside Maritime Museum and the International Slavery Museum is also available on the  Disabled Go |  website.

Parking

There are three blue badge parking spaces in the car park on the right hand side of the road leading into the Albert Dock, opposite the Dr Martin Luther King Jr Building (the former Granada Television building, previously known as the Dock Traffic Office). These are about 150 yards from the main entrance to the museum.

Another four designated blue badge spaces are available in the on-street parking on the right hand side of the approach road, which are slightly further away from the museum building. Charges apply for parking in both these areas.

In the museum

  • All sites have adapted toilet facilities, with the exception of the Piermaster's House.
  • Guide and hearing dogs welcome.
  • Sound sticks (telephones) can assist people using hearing aids in most parts of the museum, except for some features of the Battle for the Atlantic gallery.
  • Seating is available in the galleries.
  • Table service is available in the ground floor café and the Maritime Dining Room on the top floor.

Group visits

If you would like to visit the museum and have specific access requirements for your group, please contact Joyce Parr joyce.parr@liverpoolmuseums.org.uk| to discuss these. We offer tactile sessions for booked groups using our handling collections including All hands on deck| and Customs contraband.| 

Wheelchair access

There are two ramped accesses (gradients 1:12 and 1:15) and a lift to all floors.

There is access to every floor but due to evacuation procedures we have to restrict the number of wheelchair users on each floor at any one time; as follows:

  • Ground floor and 4th floor: 8 persons per floor
  • Basement and 1st to 3rd floors: 2 persons per floor

Quaysides (when open) are accessible to wheelchair users, although uneven.

Unfortunately the museum ships, the Piermaster's House and some interactives in the Life at sea gallery on the first floor are inaccessible to wheelchair users.

Please contact the information desk on 0151 478 4499 before your visit if you have any questions about these restrictions.

City centre services

Shopmobility

Visitors with mobility probelms may like to make use of Liverpool's Shopmobility service. You can hire equipment including manual and electric wheelchairs and electric scooters. The shop is on the third floor of Liverpool One shopping centre, close to the accessible parking bays in the Strand Street Q-Park. Equipment must be booked in advance and there is a charge. More information can be found on the  Liverpool One website | or by calling 0151 707 0877.

Dial-a-ride

The Merseylink Service is a dial-a-ride service for Merseyside people with mobility problems or difficulties, who cannot use or have difficulty using public transport. The service runs from 8am to 11pm daily and can be used by members for travel anywhere in Merseyside. The service is free for members and one essential travel companion. For further information see the  Merseylink Accessibility |  page on the Merseytravel website.

event with British Sign Language interpretation

What's on - printed guides

We produce large print versions of both of our what's on publications. Our Family Guide describes our free family exhibitions, events and activities, while our Exhibitions and Events Guide has more on our wide-ranging temporary exhibitions, talks and workshops. They can be requested through our  register with us page.|