Access and facilities

Information desk

The information desk is located in the atrium on the ground floor. Staff are happy to help with any questions you have.

Toilets

There are toilets on all floors and they are all accessible to wheelchair users. There is a Changing Places toilet on the ground floor. Please collect a key from the Information Desk on the ground floor. Gender neutral toilets are available on the first floor.

Baby changing

Baby changing facilities are available on the ground floor. 

Lifts

There are two lifts to all floors.

Cloakroom and buggy park

Lockers are available on the ground floor where visitors can also leave buggies. Please collect a token from the information desk. We ask that visitors avoid bringing large bags onto the galleries.

Seating

Seats and benches are available throughout the museum. Folding seats are available – just ask a member of staff.

Café and shop

There is a café and a shop on the ground floor.

Picnic area

An indoor picnic space is available on the ground floor between 10-4pm. There is also lots of outdoor seating on the waterfront, where visitors can eat a picnic.

Prayer room

There is a prayer room available on the first floor.

Accessible parking

There are six blue badge parking spaces directly opposite the museum entrance, by the Great Western Railway building. These are about 30 metres from the entrance and need to be pre-booked. To book a space please call 0151 478 4545.

Wheelchairs and mobility scooters

There are two wheelchairs available to borrow on request at the information desk. Tables and chairs in the café are free standing. 

Deaf and hearing impaired visitors

Most videos and interactives throughout the Museum of Liverpool have subtitles or British Sign Language.

Blind and visually impaired visitors

A Braille guide is available from the information desk and the cloakroom lockers and keyrings are labelled in Braille.There are tactile objects with Braille labels displayed throughout the museum. We welcome guide dogs and drinking bowls are available from the information desk.

Assistance dogs

We welcome guide dogs, hearing dogs and assistance dogs in the gallery. Drinking bowls are available on request from the information desk. 

Autism

Autism Together

Please see our welcome guides, which have photos of the museum and useful information for your visit:

We want people living with autism to feel welcome when they visit us, and aim to make our museums and galleries more autism-friendly. The Museum of Liverpool has signed up to the Autism Charter, through Autism Together and the Connect to Autism scheme.

Resources

We offer resources including ear defenders, pop up tents and quiet rooms to use as safe, calm spaces if a visit becomes overwhelming. Ear defenders can be signed out from the welcome desk during your visit. Staff are trained to identify when a visitor may be in need of additional support, but please ask for assistance at anytime during a visit and call ahead if you have any questions.

Quiet time

Quiet mornings take place between Sundays 10am – 12noon where the museum environment is made more comfortable by varying light and sound levels where possible. 

Accessible displays in the museum

Tactile displays with Braille labels

hand touching a tactile museum display with a Braille label

Our galleries have a number of tactile displays accompanied by Braille labels, including:

The People's Republic gallery, second floor

  • A touchable model with Braille by the window helps describe the view of the Pier Head area. Visitors can feel the model and trigger a range of sounds to bring the view to life.
  • Tactile models of 'The Architect' and 'The Builder' sculptures from Gerard Gardens flats.
  • Child-sized post box, which was made for poor and orphaned children at Fazakerley Cottage Homes.
  • Railings from Liverpool Sailor's Home, with a mermaid, shell and anchor in the design.
  • Full-size replica of one of the famous Liver Bird sculptures on the top of the Royal Liver Building.
  • A range of items that working children would have used in Victorian Liverpool.
  • Replicas of Neolithic, Bronze Age and 19th century carvings from the Calderstones prehistoric stone burial chamber in Allerton.
  • Replica casts of the prehistoric Formby footprints.

History Detectives gallery, first floor

  • Replica tombstone of a Roman woman named Vedica.
  • Archaeological finds including a piece of Staffordshire pottery, a clay tobacco pipe, oyster shell and a sugar mould.
  • Replicas of archaeological finds, including coins, axe heads, wattle and a medieval table setting.
  • A telescope and watchmaker's tool.
  • Materials that homes have been made from over time.

Global City gallery, ground floor

  • Tactile replica of a Chinese porcelain plate with a dragon design.

The Great Port gallery, ground floor

The following tactile displays in the The Great Port gallery are not accompanied by Braille labels:

  • Replica of a prehistoric stone from Calderstones, with a carved spiral.
  • Mussel shells.

Sensory displays with smells

display panels with text: Import or export? Lift to smell

The following displays are enhanced with smells:

  • The privy in the court housing reconstruction in The People's Republic gallery.
  • Import or export? Smells galore interactive in The Great Port gallery. 

Group visits

We offer tactile tours of the museum. If you would like to visit the museum with your group and have specific access requirements please contact Julia Bryan julia.bryan@liverpoolmuseums.org.uk to discuss these.