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Charles Rennie Mackintosh

15 March 2019 – 26 August 2019
Charles Rennie Mackintosh poster

Charles Rennie Mackintosh: Making the Glasgow Style exhibition FAQs

15 March to 26 August 2019


1. When do tickets go on sale?

Tickets are now on sale for the exhibition. 

2. Where can I get tickets?

Online: www.liverpoolmuseums.org.uk/mackintosh. There is a £1 transaction fee for all online bookings. You can book up to nine tickets online.

Walker Art Gallery: Tickets can be purchased from the information desk at the Gallery. There are no transaction fees for booking in venue.

Phone: Bookings can be made over the telephone by calling the box office on 0151 478 4444 (10am-5pm, every day). There is a £1 transaction for all telephone bookings. For postage of tickets this transaction fee is £2.95.

Group bookings: Those wishing to make group bookings of 10 or more people should call 0151 478 4444. Group rates are available.

3. How much are tickets?

Ticket type

Admission Price

Price with Gift Aid donation




Senior (60+)



Student (UK)



Job Seeker



Person with a disability (Plus one Care Assistant)



Child 6-17



Child 0-5



NML Member



NML Patron

Free (for Patron and one guest)


National Art Pass



National Art Pass Concession






NML staff and volunteers



Sotheby’s Preferred members

Free (for card holder and up to three guests)


*These discounts cannot be pre-booked online and are subject to availability on the day.

Staff working for Tate are entitled to free entry on production of their staff ID card as part of the NMDC scheme. The full list of NMDC members can be found here: https://www.nationalmuseums.org.uk/members

4. Can I purchase a ticket as a gift?

Yes, gift tickets are not for a specific date. They can be presented at the Gallery for entry on any day during the exhibition run, but access is subject to availability on the day.

5. Can I buy tickets on the day?

The best way to buy tickets is to pre-book them online. A number of tickets may also be available on the day, but this cannot be guaranteed due to high demand.

6. What are the concessions?

Concessionary rates are available for the following groups:

  • People aged 60 years or older.
  • Adults in receipt of Job Seekers Allowance, Employment and Support Allowance or Income Support.
  • People with disabilities. The Equality Act 2010 defines disability as a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on the ability to do normal daily activities.
  • Students with valid photographic student ID.
  • National Art Pass holders.
  • National Museums Liverpool members (members go free).

7.  Can I use more than one discount?

It will not be possible to use more than one discount against any single ticket.

8. Do artwork lenders get in free?

All lenders (Glasgow Museums, Mitchell Archives/Library, Hunterian, Glasgow School of Art, National Trust for Scotland) will receive free entry to the exhibition on production of their staff ID card. 

9. What are the exhibition opening times, and when is the last admission?

The exhibition will also open at 10am, with last entry at 4pm.

10. Can I get a refund or exchange?

Tickets cannot be exchanged or refunded after purchase. If when purchasing your ticket you are unsure when you will be visiting, we recommend that you purchase a gift ticket.

11. Why are Gift Aid tickets more expensive than tickets without a donation?

By making a donation that is 10% higher than the ticket price and making a Gift Aid declaration, HMRC then treat the total amount as a gift and allow us to claim £2.50 on an adult ticket.


1. If I’m a member, do I still need to book a ticket?

We recommend that members book their free tickets online in order to guarantee entry at their preferred date and time. Subject to availability, members can enter the exhibition by showing a valid membership card on any day during the run of the exhibition.  Members will need to have their membership card ready to be scanned at the entrance to the exhibition to gain entry.

2. What are the membership prices?

Type of membership




Joint concession




Joint Adult


Family A: 1 Adult + 3 children*


Family B: 2 Adults + 3 children*


*Child is 6 – 17 years. Adult is 18 years and over.

3. What are the membership concessions?

Concessionary rates for membership are available for people aged 60 years or older and for students with valid photographic student ID.

4. How do I join as a new member?

  • Online at www.liverpoolmuseums.org.uk/membership 
  • On the phone - 0151 478 4157
  • At the Walker Art Gallery. You can become a member and enter the exhibition on the same day, subject to ticket availability.


Why will there be a charge to visit the exhibition?

As with all major exhibitions, we are only able to produce and deliver an international exhibition of this scale and importance, by generating income through ticket sales. The Mackintosh exhibition brings together hundreds of objects from a number of different museums and archives, alongside loans from private collections. Most of these objects have never been displayed in Liverpool before. It would be impossible to produce and deliver a show of this scale and importance without generating income through ticket sales.  We have ensured that tickets are reasonably priced and as always, have included a wide range of concessions and discounts, plus free tickets for younger children.

Media enquiries

For general media enquiries please contact the press office on 0151 478 4355 / press@liverpoomuseums.org.uk


We are sorry that you need to complain. Please complete our online Complaints Form

If your complaint relates to a ticketing issue specifically, please contact tickets@liverpoolmuseums.org.uk